BigCommerce Customisation: Getting Jetstar’s e-Store Off The Ground

16 Mar. 2017 - - Total Reads 2,210

This case study on Jetstar forms part of our BigCommerce Customisation’ case study series. By creating customised e-stores using BigCommerce software, we drive digital success for our clients who are looking to excel their online sales platform.

In this article, we will look at how we helped Jetstar, the ‘value-based’ subsidiary of Qantas Airlines that forms a part of the two-tier Qantas policy and carries about 10% of all in-out air passengers in Australia.

The Challenge: In-Flight BigCommerce Build

Jetstar approached &Mine for this job, as we are the respected go-to enterprise partner of BigCommerce within Australia. Jetstar wanted a cost-effective solution for using the BigCommerce platform for their in-flight wifi to be used on passengers’ own devices and Jetstar iPads. With the BigCommerce e-Store engine in place, we could also allow passengers to purchase goods based on their booking and flight before and after travelling.

The Solution: BigCommerce Customisation Module

Building the in-flight store and introducing products was pretty straight forward. The complexity of the task surrounded passenger ticketing and how to integrate flight and passenger details into the e-Store products presentation layers and checkout. Most crucially, the store needed to present valid flight numbers and authenticate this information in-flight for someone to use the store.

What we needed was the combination of synchronising data from flight schedule systems and the integration of a new module to the BigCommerce API.

The Result: Happy Client

The outcome was a fluid and simple in-flight purchasing experience that leveraged the BigCommerce out-of-the-box solution very closely. This avoided having to over-edit the platform, which causes constant changes and requires unwanted maintenance.

Since the launch, there has been no maintenance required and updates have been limited to minor tweaks to the visual layout of the on-board e-Store. Customer feedback from Jetstar passengers has been great and the airline has upped its per-capita commerce with the huge capabilities of BigCommerce and &Mine’s module tweaks.

BigCommerce customisation has worked wonders for &Mine in terms of client satisfaction and we are happy to add Jetstar to our ever-growing list of happy clients.

Michael Simonetti
Posted by:

Post Reads: 2.2K

Share this

Go on, see if you can challenge us on "BigCommerce Customisation: Getting Jetstar’s e-Store Off The Ground" - Part of our 162 services at AndMine. We are quick to respond but if you want to go direct, test us during office hours.

Add Your Comment

Trusted by

Nmiinsurance
Fed Square
131 Pizza
Australia Goverment
Bintani
Acquia Drupal Certification
Fortune Institute
POSTER Magazine
GPT Group
Parker Lane
Bank of Cyprus
Melrose MCT
Telstra
Movember
James Buyer Advocates
Brisbane Times
Uber
MSAC
National Relay Services
Moov Head Lice
QV Skincare
Eway
Matchbox
Microsoft-certified-azure-fundamentals
vissf
Smh
High Street Armadale
BlackMores
Oracle
Digital Agency Panitsync
Arc One
Anthill
Paypal
Schiavello
21st Century Education Agency
University of Melbourne
Ello
Magento Solution Specialist
Grays Ecommerce
Dial Before You Dig
Palace Cinemas
Smart Company
The Age
SunSense Digital Agency
Amino Active
Melrose Health
Tassal
Grow Rich
Liveoneday
White Suede
CAN
Canberra
LBG Australia and New Zealand
Dinosaur Designs
GooglePlay
Watches of Switzerland
Bulk Nutrients
TSB
Jetstar
Ego Pharmaceuticals
Bondi Sands
Max
CBRE
One Shift
Engineers Without Borders
Dusa
Google
Coles
TPP
RMIT University
CSquared Executive
Tek Ocean
Toy World
Engine Swim
Madman Entertainment
MyAccount
Novvi
Rackspace
Melbourne Central
Focus On Furniture
Positive Poster
Natralus Australia
Jalna
Ubertas Group
Swin
Victorian Government
DeeWhy Market
Viktoria + Woods
Chia
Rydges
Hanover
Green St Juice
Drupal
Macmillan
Etihad Stadium
Appstore
Castran Gilbert
ADP Payroll
Magento
Fairfax Media
The Burger Cheese
Australian Physiotherapy Association
Kay Burton
Scrum
MAP
ISO Certified
Grow Your Business
Sports Power
AC/DC
Melbourne Heart
News
Shell
National Museum of Australia
Ebay
Aqium Gel
Crumpler
Iso 9001 2015
Hairhouse Warehouse
Metricon
Bigcommerce
abc
Van Egmond Group
Fresh Cheese Company
Switzer
Maxine
Marshall White
OMS
Atlantic Group
Mamma Lucia
Instant RockStar
Rock Pool Group
OJAY
Arthur Galan
Vendor Advocacy Australia
Elucent
WTFN
Royal freemasons
Unsw Australia
Tony and Guy
Loan Market
iPrimus
DepSkin.com
tribe
Forbes

Testimonials

Michael and his team have just launched our new website and the team at AndMine have been professional and a pleasure to deal with. From the very start, it was evident that Michael was able to deliver a first class website and gave great advice about social media and other tools we need to consider, given the nature of our business. After several design phases, we worked closely together and achieved a result that we are very happy with. I wouldn’t hesitate recommending AndMine for web and online marketing related services. Illona Vak, C Squared Executive

More Testimonials
AndMine-Google-Partner-Signature