Where to Use Chatbots for Facebook, Websites, Twitter and More – is part of &Mine’s overarching Chatbot app capabilities suite.
Following on from our service articles, we’ve built and placed Chatbots on various service and communication platforms, these are summarised as …..Where to use Chatbots;
– Website Chatbots ; Replace or reduce your team in the Phillipines / Keep your customer service team less bored answering the same 100 or so questions to be more productive
– Social Media Chatbots ; Oracles product plugs directly into your Facebook page and answers questions for you (incredible!)
– Interactive Demonstrations ; eg. At events, popups or experiential outdoor
– Facebook Direct Chat – Installation into the Facebook Environment
– Other social Platforms including Twitter, LinkedIN, Reddit etc. etc.
– SMS and MMS service chats
– Skype and other messaging text applications
– Mobile Apps
– CRM and other Sales Funnel Marketing and Automation Leads (top of funnel communications)
– EDM connectivity from Email Marketing into Chatbot for Discussion
– Competitions and Consumer Campaigns – Let a Chatbot handle and amplify the Gamification of your Campaign (more on Campaigns and Competitions here)
Chatbots are excellent in replacing chat – SMS – Talk – Messaging type services which are already well-developed online. There are also bespoke user cases and specialised applications where we can deploy the Chatbot technology on request. You’d be surprised at the benefits that you can obtain by looking at communication channels and seeing if you can build a persistent benefit as single capex build, to minimise repetitive costs in your team or resources, while leveraging and amplifying other ecosystem results.
For more information get in touch with our team and read our other service articles on &Mine’s Chatbot capabilities part of our comprehensive enterprise Chatbot App Services. For more information regarding the leading chatbot by Oracle, click the Chatbot Navigation item and watch the introductory video.