Site Design: Did Something Break on My Website or Software?

12 Jul. 2013 - - Total Reads 4,210

Please note this is Linked From our Main Article – 7 Things Clients Should Know When Building A Website

2 of 7 – Why Has or Did Something Break on My Website or Software?

To identify a particular site design issue and ask ‘why’ is this happening, or why did this happen can often be a considerable one, taking many hours or longer to investigate. This is because we may need to trace back to the original site design, the development process is not at hand, something was coded outside version control or we are dealing with a third-party application. We may be able to quickly replicate a bug for analysis, or in difficult circumstances backward engineer the entire problem to see if we can identify the source.

Instead, it is far often quicker to simply re-code a segment or upgrade it, and in the current speed at which software platforms advance, this is often the case.

There are also many cases where we can immediately identify the cause of an issue. Definitely when we have seen the same issue, or a similar bug on another website. Ideally at this point we want to provide a concise explanation.

However, there is also technical terms and detail to overcome, often a gap itself for non-technical clients. What seems like a simple fix on a page, may in fact be part of a more elaborate system requiring many hours or days to analyse, fix, test and install online.

The bottom line is, why? – this is the wrong question to ask. Instead look for alternatives, ask Why Not? Why not Plan B? Or why not try a work-around? Why not simplify this functionality? Being flexible with alternatives that fit your business objectives will keep you and your customers happy. To address every bug perfectly and understand the technical detail, in a reasonable timeframe may result far larger opportunities lost.

<< Back to Main Article 

Michael Simonetti
Posted by:

Post Reads: 4.2K

Share this

Go on, see if you can challenge us on "Site Design: Did Something Break on My Website or Software?" - Part of our 171 services at AndMine. We are quick to respond but if you want to go direct, test us during office hours.

Add Your Comment

Trusted by

DepSkin.com
Canberra
Associated Press
Jalna
OJAY
TPP
Dusa
Focus On Furniture
MAP
Aqium Gel
Elucent
Ello
National Museum of Australia
Parker Lane
Novvi
Google
LBG Australia and New Zealand
Watches of Switzerland
Rackspace
Dinosaur Designs
Madman Entertainment
Ebay
Forbes
OMS
Jetstar
Bondi Sands
Natralus Australia
ADP Payroll
Fresh Cheese Company
tribe
Marshall White
Uber
Max
MyAccount
DeeWhy Market
Metricon
Schiavello
The Burger Cheese
Oracle
Matchbox
abc
Smh
News
Tek Ocean
Moov Head Lice
vissf
Melbourne Central
Tassal
Brisbane Times
McArthur Skincare
Mamma Lucia
BCG
Acquia Drupal Certification
University of Melbourne
Australian Physiotherapy Association
SunSense Digital Agency
Arc One
One Shift
GooglePlay
Dial Before You Dig
Telstra
Melbourne Heart
Victorian Government
Melrose MCT
The Age
Grays Ecommerce
Swin
Shell
21st Century Education Agency
Fairfax Media
Professional
Palace Cinemas
Paypal
Rock Pool Group
Bulk Nutrients
CBRE
Rydges
Kay Burton
Grow Rich
TSB
Positive Poster
Green St Juice
Macmillan
National Relay Services
Anthill
Appstore
RMIT University
Australia Goverment
Scrum
Instant RockStar
Smart Company
CSquared Executive
Engine Swim
Unsw Australia
MSAC
131 Pizza
Coles
Amino Active
QV Skincare
Atlantic Group
Fed Square
Tony and Guy
Cronos Australia
Switzer
Microsoft-Certified-Azure-Fundamentals
Loan Market
Viktoria + Woods
Crumpler
Royal Freemasons
Van Egmond Group
Toy World
High Street Armadale
Maxine
Magento Solution Specialist
Digital Agency Panitsync
Chia
Movember
Bank of Cyprus
iPrimus
POSTER Magazine
BlackMores
Hairhouse Warehouse
Castran Gilbert
Ego Pharmaceuticals
Bigcommerce
Vendor Advocacy Australia
Drupal
GPT Group
Etihad Stadium
Bintani
Nmiinsurance
Ubertas Group
White Suede
Melrose Health
WTFN
Grow Your Business
Liveoneday
Hanover
Sports Power
James Buyer Advocates
Fortune Institute
AC/DC
Arthur Galan
ISO Certified
CAN
Engineers Without Borders
Magento
Eway

Testimonials

Metricon recently worked with AndMine on a major online brand promotion. We were impressed with AndMine’s thinking from concept stage through to campaign execution. We would not hesitate to brief AndMine again on future projects. Yvonne Abood, Marketing Manager, Metricon Homes

More Testimonials
AndMine-Google-Partner-Signature