Site Design: Did Something Break on My Website or Software?

12 Jul. 2013 - - Total Reads 4,702

Please note this is Linked From our Main Article – 7 Things Clients Should Know When Building A Website

2 of 7 – Why Has or Did Something Break on My Website or Software?

To identify a particular site design issue and ask ‘why’ is this happening, or why did this happen can often be a considerable one, taking many hours or longer to investigate. This is because we may need to trace back to the original site design, the development process is not at hand, something was coded outside version control or we are dealing with a third-party application. We may be able to quickly replicate a bug for analysis, or in difficult circumstances backward engineer the entire problem to see if we can identify the source.

Instead, it is far often quicker to simply re-code a segment or upgrade it, and in the current speed at which software platforms advance, this is often the case.

There are also many cases where we can immediately identify the cause of an issue. Definitely when we have seen the same issue, or a similar bug on another website. Ideally at this point we want to provide a concise explanation.

However, there is also technical terms and detail to overcome, often a gap itself for non-technical clients. What seems like a simple fix on a page, may in fact be part of a more elaborate system requiring many hours or days to analyse, fix, test and install online.

The bottom line is, why? – this is the wrong question to ask. Instead look for alternatives, ask Why Not? Why not Plan B? Or why not try a work-around? Why not simplify this functionality? Being flexible with alternatives that fit your business objectives will keep you and your customers happy. To address every bug perfectly and understand the technical detail, in a reasonable timeframe may result far larger opportunities lost.

<< Back to Main Article 

Michael Simonetti
Posted by:

Post Reads: 4.7K

Share this

Go on, see if you can challenge us on "Site Design: Did Something Break on My Website or Software?" - Part of our 168 services at AndMine. We are quick to respond but if you want to go direct, test us during office hours.

Add Your Comment

Trusted by

Sunday creek
Schiavello
Digital Agency Panitsync
Shell
Forbes
National Museum of Australia
CAN
Royal Freemasons
Ello
Bigcommerce
GooglePlay
Garmin
QV Skincare
POSTER Magazine
Associated Press
Drupal
Bostik
Federation
Castran Gilbert
Movember
Viktoria + Woods
Swin
Hanover
SunSense Digital Agency
Ego Pharmaceuticals
Sports Power
One Shift
street kitchen
Australian Physiotherapy Association
TPP
Anthill
Amino Active
OJAY
Jetstar
Xavier
OMS
MyAccount
Marshall White
Uber
CSquared Executive
Tassal
21st Century Education Agency
Instant RockStar
Rock Pool Group
Loan Market
RMIT University
MAP
DeeWhy Market
Liveoneday
BlackMores
vissf
Palace Cinemas
Ebay
Australian organic foods
Australia Goverment
Moov Head Lice
Mamma Lucia
Tek Ocean
DepSkin.com
Rackspace
Unsw Australia
Fed Square
Elucent
GPT Group
Bulk Nutrients
High Street Armadale
Dial Before You Dig
Natralus Australia
McArthur Skincare
Rydges
Melbourne Heart
Melbourne Central
James Buyer Advocates
Max
Focus On Furniture
BCG
tribe
MSAC
AC/DC
Fairfax Media
Magento
Melrose MCT
Chia
Switzer
Fortune Institute
Tony and Guy
National Relay Services
Madman Entertainment
Heat Holders
Bondi Sands
WTFN
Bank of Cyprus
Grow Rich
The Age
Microsoft-Certified-Azure-Fundamentals
Bintani
Positive Poster
CBRE
Windsorsmith
Green St Juice
iPrimus
Smart Company
passage to india
Beaumont
Macmillan
Google
Oracle
131 Pizza
abc
Acquia Drupal Certification
Melrose Health
Arthur Galan
Celebrate health
Canberra
Dinosaur Designs
Ubertas Group
Atlantic Group
White Suede
Dusa
Cronos Australia
Grow Your Business
The Burger Cheese
Professional
Parker Lane
News
Magento Solution Specialist
Appstore
Novvi
Arc One
University of Melbourne
Engineers Without Borders
Toy World
ISO Certified
Brisbane Times
LBG Australia and New Zealand
Paypal
Crumpler
Nmiinsurance
Kay Burton
ADP Payroll
Scrum
Van Egmond Group
Etihad Stadium
Hairhouse Warehouse
Coles
Victorian Government
Engine Swim
TSB
Jalna
Florsheim
Watches of Switzerland
Fresh Cheese Company
Telstra
Aqium Gel
Smh
Grays Ecommerce
Metricon
Oakdale
Eway
Maxine
Matchbox
Vendor Advocacy Australia

Testimonials

Metricon recently worked with AndMine on a major online brand promotion. We were impressed with AndMine’s thinking from concept stage through to campaign execution. We would not hesitate to brief AndMine again on future projects. Yvonne Abood, Marketing Manager, Metricon Homes

More Testimonials
AndMine-Google-Partner-Signature