Site Design: Did Something Break on My Website or Software?

12 Jul. 2013 - - Total Reads 4,799

Please note this is Linked From our Main Article – 7 Things Clients Should Know When Building A Website

2 of 7 – Why Has or Did Something Break on My Website or Software?

To identify a particular site design issue and ask ‘why’ is this happening, or why did this happen can often be a considerable one, taking many hours or longer to investigate. This is because we may need to trace back to the original site design, the development process is not at hand, something was coded outside version control or we are dealing with a third-party application. We may be able to quickly replicate a bug for analysis, or in difficult circumstances backward engineer the entire problem to see if we can identify the source.

Instead, it is far often quicker to simply re-code a segment or upgrade it, and in the current speed at which software platforms advance, this is often the case.

There are also many cases where we can immediately identify the cause of an issue. Definitely when we have seen the same issue, or a similar bug on another website. Ideally at this point we want to provide a concise explanation.

However, there is also technical terms and detail to overcome, often a gap itself for non-technical clients. What seems like a simple fix on a page, may in fact be part of a more elaborate system requiring many hours or days to analyse, fix, test and install online.

The bottom line is, why? – this is the wrong question to ask. Instead look for alternatives, ask Why Not? Why not Plan B? Or why not try a work-around? Why not simplify this functionality? Being flexible with alternatives that fit your business objectives will keep you and your customers happy. To address every bug perfectly and understand the technical detail, in a reasonable timeframe may result far larger opportunities lost.

<< Back to Main Article 

Michael Simonetti
Posted by:

Post Reads: 4.8K

Share this

Go on, see if you can challenge us on "Site Design: Did Something Break on My Website or Software?" - Part of our 168 services at AndMine. We are quick to respond but if you want to go direct, test us during office hours.

Add Your Comment

Trusted by

POSTER Magazine
Etihad Stadium
Fresh Cheese Company
Tassal
CSquared Executive
Movember
Professional
Smh
Grainshaker
Magento
GooglePlay
Natralus Australia
Bank of Cyprus
Fairfax Media
iPrimus
Tony and Guy
BCG
Australia Goverment
DepSkin.com
Appstore
OMS
Swin
Paypal
Acquia Drupal Certification
BlackMores
Jalna
Engine Swim
Novvi
Arthur Galan
LBG Australia and New Zealand
High Street Armadale
Melrose MCT
Australian organic foods
Mamma Lucia
Rock Pool Group
passage to india
Celebrate health
Wild Rhino Shoes
Matchbox
Ego Pharmaceuticals
SunSense Digital Agency
Tek Ocean
Grays Ecommerce
RMIT University
Forbes
Kay Burton
Bulk Nutrients
Bondi Sands
Van Egmond Group
Royal Freemasons
Loan Market
Xavier
131 Pizza
Associated Press
Google
Coles
Melbourne Heart
Macmillan
Fed Square
Canberra
abc
McArthur Skincare
AC/DC
Garmin
The Age
Sunday creek
Crumpler
Instant RockStar
WTFN
Schiavello
Grow Rich
QV Skincare
Viktoria + Woods
vissf
Dusa
MSAC
Uber
Aqium Gel
Beaumont
National Relay Services
Nmiinsurance
21st Century Education Agency
Focus On Furniture
Smart Company
Parker Lane
Positive Poster
Amino Active
Brisbane Times
Metricon
Elucent
Bigcommerce
Unsw Australia
Florsheim
News
Maxine
Mecca cosmetics
Bintani
Ubertas Group
Engineers Without Borders
Heat Holders
Digital Agency Panitsync
Palace Cinemas
Hairhouse Warehouse
Max
Federation
Melrose Health
Marshall White
MyAccount
DeeWhy Market
Switzer
Oracle
Moov Head Lice
catholic insurance
Bostik
OJAY
MAP
Telstra
Grow Your Business
Melbourne Central
GPT Group
Watches of Switzerland
Australian Physiotherapy Association
Rydges
Magento Solution Specialist
Arc One
Madman Entertainment
Atlantic Group
Green St Juice
Victorian Government
Oakdale
Vendor Advocacy Australia
The Burger Cheese
Sports Power
TPP
CBRE
Anthill
Liveoneday
Ebay
Chia
Scrum
National Museum of Australia
Fortune Institute
tribe
Cronos Australia
Toy World
ADP Payroll
One Shift
Drupal
ISO Certified
University of Melbourne
street kitchen
White Suede
Eway
TSB
Microsoft-Certified-Azure-Fundamentals
Ello
James Buyer Advocates
Castran Gilbert
Windsorsmith
Rackspace
Hanover
Dial Before You Dig
Shell
Jetstar
Dinosaur Designs
CAN

Testimonials

I wanted to thank you and your teams for the responsiveness and quality of the work you have done for the french version of the site. We had a very good feedback on the quality of the site from our French network. Vincent Berlinet

More Testimonials
AndMine-Google-Partner-Signature