When to Use Chatbots – Customer Service, Sales, BDMs and More

When to Use Chatbots – is part of &Mine’s overarching Chatbot app capabilities suite.

Ok, so WHAT would you use Chatbots for, or more simply “When to use Chatbots” ? Essentially, anywhere there are recurring questions or information that can be sourced into a conversation, be it as a text / chat response or a more detailed fetch and share, Chatbots are able to add value. There are a variety of common Chatbot uses including;

– Customer Service
– FAQs
– Product Advice
– Sales and Marketing Funnels
– Interactive Demonstrations
– Information sharing and connecting into more detailed articles PDFs etc.
– Way-finding and Directions

For more information and figuring out if Chatbots will help or hinder your brand online and offline, get in touch with our team and read our other service articles on &Mine’s Chatbot capabilities part of our comprehensive enterprise Chatbot App Services that recommends Oracle’s best in breed AI chatbot Engine.