We produce Chatbot Content Strategy and Development, schedules, population and installations for clients.

Our Chatbot Content Strategy starts by defining clear value proposition(s) with the content team to see if a Chatbot is suitable for your digital ecosystem. We run strategic session(s) for Chatbot Content Commercialisation with you and your team to confirm suitability and pre-plan development. You don’t need any content to begin with, but we do need to identify clear reasons for the Chatbot development and benefit to the brand, company or organisation.. This is essential as many Chatbots we’ve tested recently fail dramatically when nudged just a little “off-script”.

To establish the top-level commercial benefit for the Chatbot, we delve further in to the content development. Our team draws on a comprehensive understanding of:

  • Artificial Intelligence (AI) and Neural Network architecture / programming
  • Constraint programming for related content heuristics
  • Commercialisation of generic content into AI chatbot platform requirements
  • The programming of that Chatbot content architecture;
  • Resourcing ongoing refinements to the basic content platform as new questions are asked.

Essentially, it is the HOW you push the “question and answer” sequencing into the AI computer model to deliver strong commercial and communication outcomes. From there we again draw on the above capabilities to develop the content matrix and framework which will be used to build the Chatbot content suite and program the Chatbot.

As an enterprise focused Chatbot App Agency, Yes of course, we build, program and install Chatbots… and Chatbots that actually work effectively in passing the “Turing Test” before handover (if necessary to humans).  Matched to our Chatbot content development benchmark we are only recommending Oracle’s Chatbot App.

This service post forms part of our comprehensive enterprise Chatbot App Services which recommendeds Oracle’s leading Chatbot AI engine.

Chatbot Content Strategy - App Chatbot App Agency

There is more to it than having your Chatbot Content Strategy and Development sorted. Nothing sits in a silo. The greatest opportunities are multi-touch and omni-channel. AndMine’s digital agency services are a one stop shop. If it’s #Digital, we do it. Go on, test us.

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