When to Use Chatbots – Customer Service, Sales, BDMs and More
When to Use Chatbots – is part of &Mine’s overarching Chatbot app capabilities suite.
Ok, so WHAT would you use Chatbots for, or more simply “When to use Chatbots” ? Essentially, anywhere there are recurring questions or information that can be sourced into a conversation, be it as a text / chat response or a more detailed fetch and share, Chatbots are able to add value. There are a variety of common Chatbot uses including;
– Customer Service
– FAQs
– Product Advice
– Sales and Marketing Funnels
– Interactive Demonstrations
– Information sharing and connecting into more detailed articles PDFs etc.
– Way-finding and Directions
For more information and figuring out if Chatbots will help or hinder your brand online and offline, get in touch with our team and read our other service articles on &Mine’s Chatbot capabilities part of our comprehensive enterprise Chatbot App Services that recommends Oracle’s best in breed AI chatbot Engine.
There is more to it than having your When to Use Chatbots – Customer Service, Sales, BDMs and More sorted. Nothing sits in a silo. The greatest opportunities are multi-touch and omni-channel. AndMine’s digital agency services are a one stop shop. If it’s #Digital, we do it. Go on, test us.
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The &Mine team is great to work with and went beyond the brief to deliver a family violence website which was both engaging and easy to use. The team is collaborative, understand the constraints and sensitivities of a government environment and work alongside you to develop creative and practical solutions and ideas. Stakeholders have only had positive feedback about the website including with comments such as the best government website I have seen. Christine Panayotou, Director Communications, Family Safety Victoria
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