When to Use Chatbots – Customer Service, Sales, BDMs and More
When to Use Chatbots – is part of &Mine’s overarching Chatbot app capabilities suite.
Ok, so WHAT would you use Chatbots for, or more simply “When to use Chatbots” ? Essentially, anywhere there are recurring questions or information that can be sourced into a conversation, be it as a text / chat response or a more detailed fetch and share, Chatbots are able to add value. There are a variety of common Chatbot uses including;
– Customer Service
– FAQs
– Product Advice
– Sales and Marketing Funnels
– Interactive Demonstrations
– Information sharing and connecting into more detailed articles PDFs etc.
– Way-finding and Directions
For more information and figuring out if Chatbots will help or hinder your brand online and offline, get in touch with our team and read our other service articles on &Mine’s Chatbot capabilities part of our comprehensive enterprise Chatbot App Services that recommends Oracle’s best in breed AI chatbot Engine.
There is more to it than having your When to Use Chatbots – Customer Service, Sales, BDMs and More sorted. Nothing sits in a silo. The greatest opportunities are multi-touch and omni-channel. AndMine’s digital agency services are a one stop shop. If it’s #Digital, we do it. Go on, test us.
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I strongly recommend AndMine and Michael's work to any forward thinking company. They have helped us rapidly evolve our business with great success in a very difficult period in retail. From online to offline they are the new generation of advertising delivering brilliant results and service. From simple EDM's to our new online store and creative campaigns, they have gone above and beyond, engrained themselves in our business and amplified our brand. We look forward to what Michael and the team achieve for us next. Harry Goles, OJAY Clothing
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AndMine's is ISO 27001 : Information Security
Management Systems Certified. 
AndMine's is ISO 27001 : Information Security Management
Systems Certified.
